Cancelling this policy
You can cancel this policy at any time and you’ll get a refund for the unexpired part of the premium, less any non-refundable government taxes and duties. Fair enough.
How to make a claim
For information about how to make a claim under your policy, see the “Making a claim” section.
What to do if you have a complaint
For information about how we deal with your complaints, see the “When we don’t see eye to eye” section.
InsureMyRide complies with Australia’s privacy laws.
We may pass your information to organisations we outsource work to, such as claim assessing or mail processing. In these circumstances confidentiality agreements apply. Sometimes we might have to release information by law.
InsureMyRide likes to keep you informed about our products, which might interest you. If you don’t want any promo material but you haven’t told us, go to InsureMyRide.com.au or call 13 BIKE (13 24 53). We won’t be offended - we promise!
Please note you may be able to access any information we hold about you.
Notification of change
Information in this PDS is subject to change from time to time. We’ll issue a supplementary or replacement PDS if there is any change that we are required by law to tell you about.
For other changes, updated info can be obtained from InsureMyRide.com.au or by calling 13 BIKE (13 24 53).
