If your bike’s been damaged in an accident, or stolen, or someone thinks your bike damaged their property, visit InsureMyRide.com.au or call us on 13 BIKE (13 24 53) so we can sort it out for you.
This Product Disclosure Statement (PDS) together with the policy wording tells you where you stand.
But first things first - no policy covers everything.
So we’ve designed this PDS and policy wording to show you what’s covered and what’s not covered.
In the policy wording we’ve put “What’s covered” on the left page of the booklet, and “What isn’t covered” on the right page. It’s pretty simple really.
We’ve also used red shading to highlight the limitations and exclusions. That’s red for ‘Warning!’, and you’ll find these exclusions throughout this document. Please read them carefully, as we don’t want you to miss out on a claim because you didn’t know the ‘ins and outs’ of your cover.
Normally, insurance documents can be hard work, but we’ve done our best to make it easy to read and understand. If anything doesn’t make sense, or you need more info, visit InsureMyRide.com.au, and if you’ve still got questions call 13 BIKE (13 24 53).
Please keep this document and your insurance certificate somewhere handy, in case you ever need to use it (although we hope you don’t).
Anyone who may ride the bike should read this policy. After all, you don’t want your insurance claim denied because you or your mates didn’t know any better.
This insurance product is brought to you by the bike-friendly people at:
Australian Alliance Insurance Company Limited (AAI), ABN 11 006 471 709, Australian Financial Services Licence No. 235011, Level 4, 440 Collins Street, Melbourne VIC 3000. AAI has prepared this Product Disclosure Statement and is the issuer of policies effected by InsureMyRide ABN 75 121 676 293. This PDS was prepared on 12/12/07. InsureMyRide is the authorised representative and wholly owned subsidiary of Australian Alliance Insurance Company, and acts as AAI’s agent under an authority given to it by AAI to enter into contracts of insurance on behalf of AAI as insurer and deal with and settle claims on behalf of AAI. AAI can be contacted by writing to Level 4, 440 Collins Street, Melbourne 3000. This PDS has been distributed with the authority of AAI.
The General Insurance Code of Practice
InsureMyRide believes insurance companies should always do the right thing. We’re right behind the General Insurance Code of Practice, which sets the standards of customer service given by the insurance industry. Basically, it keeps us on our toes and keeps us squeaky clean, and it covers things like buying insurance, claims handling and dispute resolution.
The Code is the general insurance industry’s promise to be up-front in the way it deals with its customers, and rightly so. You can get more information about the Code by visiting InsureMyRide.com.au or the Insurance Council of Australia.
